Privacy Policy
Effective Date: 30 April 2025
Last Updated: 30 April 2025
At Clairum AI, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we handle it. This Privacy Policy explains how we collect, use, and protect your information when you interact with us.
Who We Are
Clairum AI is an AI consultancy based in Brisbane, Australia. Our mission is to help businesses explore and implement AI solutions with clarity, integrity, and care.
What Information We Collect
We may collect the following personal information:
- Your name, email address, and phone number.
- Business and professional details, such as your company name and role.
- Information you share with us through our contact forms or email communications.
- Technical data from your visit to our website, such as IP address, browser type, and pages visited, using cookies and similar technologies.
How We Collect Your Information
We collect personal information when you:
- Contact us directly via forms, email, or phone.
- Subscribe to our updates or mailing lists.
- Interact with our website or use our services.
Some information is also collected automatically through cookies when you browse our website.
Why We Collect Your Information
We collect your information to:
- Communicate with you about your enquiries or our services.
- Provide you with updates, resources, or insights you have requested.
- Understand and improve how our website and services are used.
- Meet our legal obligations.
How We Protect Your Information
We take the security of your personal information seriously. We use secure systems and practices to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access to your personal information is limited to staff and trusted service providers who need it to deliver services to you.
Sharing Your Information
We will never sell your personal information.
We may share your information with:
- Our service providers (such as web hosting and email marketing providers) who support our operations.
- Legal or regulatory authorities if required by law.
When sharing information, we ensure that our partners respect your privacy and handle your data securely.
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and to better understand how visitors engage with our site. You can control cookie settings through your browser preferences.
We may use tools like Google Analytics to gather anonymous data about website usage.
Accessing and Correcting Your Information
You have the right to access the personal information we hold about you, and to request corrections if necessary.
To make a request, please contact us at info@clairumai.com.
Complaints
If you have any concerns about how we manage your personal information, we encourage you to contact us first. We take privacy concerns seriously and will work with you to resolve any issues.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) for further guidance.
Visit www.oaic.gov.au or call 1300 363 992.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with the effective date clearly noted.
Contact Us
If you have any questions or feedback about this Privacy Policy or how we handle your information, please contact:
Clairum AI
Email: info@clairumai.com
Clairum AI 